When you apply for home loan assistance, it is important to know where you are in the process, and if any further information is needed to complete your application. To save time, be sure to have your loan number ready.
To get started, simply choose your loan assistance solution from the list below.
Refinance
When you check the status of your refinance application online, you will also have access to your “to do” list, messages from us regarding your mortgage application and other important information, such as your estimated payments and closing costs.
To check your application status, you can use your online banking Online ID and Passcode to sign in. If you are currently not signed up for online banking, it only takes a few minutes to enroll Opens a new window.
For refinance,
call 1.800.720.3758
- 8am-11pm ET Mon-Fri
or have a specialist
contact you Opens a new window.
Home Affordable Refinance
When you check the status of your refinance application online, you will also have access to your “to do” list, messages from us regarding your mortgage application and other important information, such as your estimated payments and closing costs.
To check your application status, you can use your online banking Online ID and Passcode to sign in. If you are currently not signed up for online banking, it only takes a few minutes to enroll Opens a new window.
For the Home Affordable Refinance Program,
call 1.800.669.6607
- 7am-7pm local time
or have a specialist
contact you Opens a new window.
Home Affordable Unemployment Program
Call us today at:
1.800.669.6650
8am-12am ET Mon-Thur
8am-10pm ET Fri
8am-6pm ET Sat
3pm-12am ET Sun
For the Home Affordable Unemployment Program,
call 1.800.669.6650
- 8am-12am ET Mon-Thur
- 8am-10pm ET Fri
- 8am-6pm ET Sat
- 3pm-12am ET Sun
Home Affordable Modification
Call us today at:
1.800.846.2222
8am-12am ET Mon-Fri
8am-8pm ET Sat
3pm-12am ET Sun
Or, check the status of your modification application online
If you started the loan modification process after April 1, 2012, see if your application has been received, where you are in the document submission process and if you need to send us any additional documents.
For the Home Affordable Modification Program,
call 1.800.846.2222
- 8am-12am ET Mon-Fri
- 8am-8pm ET Sat
- 3pm-12am ET Sun
or have a specialist
contact you Opens a new window.
Home Affordable Modification Program Military Modification
Call us today at:
1.877.430.5434
Assistance is available 24 hours a day, 7 days a week.
Or, check the status of your modification application online
If you started the loan modification process after April 1, 2012, see if your application has been received, where you are in the document submission process and if you need to send us any additional documents.
For the Home Affordable Modification Program Military Modification, call 1.877.430.5434
Assistance is available 24 hours a day, 7 days a week.
FHA Home Affordable Modification
Call us today at:
1.800.846.2222
8am-12am ET Mon-Fri
8am-8pm ET Sat
3pm-12am ET Sun
Or, check the status of your modification application online
If you started the loan modification process after April 1, 2012, see if your application has been received, where you are in the document submission process and if you need to send us any additional documents.
For the FHA Home Affordable Modification Program,
call 1.800.846.2222
- 8am-12am ET Mon-Fri
- 8am-8pm ET Sat
- 3pm-12am ET Sun
or have a specialist
contact you Opens a new window.
Home Affordable Second Lien Modification
Call us today at:
1.800.669.6650
10am-10pm ET Mon-Fri
For the Home Affordable Second Lien Modification,
call 1.800.669.6650
- 10am-10pm ET Mon-Fri
Forbearance
Call us today at:
1.800.669.0102
8am-12am ET Mon-Fri
8am-8pm ET Sat
3pm-12am ET Sun
For forbearance,
call 1.800.669.0102
- 8am-12am ET Mon-Fri
- 8am-8pm ET Sat
- 3pm-12am ET Sun
Bank of America Home Loan Modification
Call us today at:
1.800.846.2222
8am-12am ET Mon-Fri
8am-8pm ET Sat
3pm-12am ET Sun
Or, check the status of your modification application online
If you started the loan modification process after April 1, 2012, see if your application has been received, where you are in the document submission process and if you need to send us any additional documents.
For Bank of America Home Loan Modification,
call 1.800.846.2222
- 8am-12am ET Mon-Fri
- 8am-8pm ET Sat
- 3pm-12am ET Sun
or have a specialist
contact you Opens in a new window.
Home Equity Assistance
Call us today at:
1.800.669.6650
10am-10pm ET Mon-Fri
For Home Equity Assistance,
call 1.800.669.6650
- 10am-10pm ET Mon-Fri
FHA Short Sale Program
Call us today at:
1.800.669.6650
8am-12am ET Mon-Fri
8am-8pm ET Sat
For FHA Short Sale Program,
call 1.800.669.6650
- 8am-12am ET Mon-Fri
- 8am-8pm ET Sat
Traditional Short Sale Process
Call us today at:
1.866.880.1232
8am-10pm ET Mon-Fri
9am-5:30pm ET Sat
For the traditional short sale process, call
1.866.880.1232
- 8am-10pm ET Mon-Fri
- 9am-5:30pm ET Sat
or have a specialist
contact you Opens a new window.
Deed In Lieu
Call us today at:
1.877.430.3411
7am-10pm ET Mon-Fri
9am-5pm ET Sat
For deed in lieu of foreclosure,
call 1.877.430.3411
- 7am-10pm ET Mon-Fri
- 9am-5pm ET Sat
or have a specialist
contact you Opens a new window.
Home Affordable Foreclosure Alternatives
Call us today at:
1.866.880.1232
8am-10pm ET Mon-Fri
9am-5:30pm ET Sat
For the Home Affordable Foreclosure Alternatives,
call 1.866.880.1232
- 8am-10pm ET Mon-Fri
- 9am-5:30pm ET Sat
Cooperative Short Sale Program
Call us today at:
1.866.880.1232
8am-10pm ET Mon-Fri
9am-5:30pm ET Sat
Cooperative Short Sale Program,
call 1.866.880.1232
- 8am-10pm ET Mon-Fri
- 9am-5:30pm ET Sat
National Homeownership Retention Program
Call us today at:
1.800.846.2222
8am-12am ET Mon-Fri
8am-8pm ET Sat
3pm-12am ET Sun
For the National Homeownership Retention Program,
call 1.800.846.2222
- 8am-12am ET Mon-Fri
- 8am-8pm ET Sat
- 3pm-12am ET Sun
