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Check My Loan Status

Find out exactly where you are in the process

When you apply for home loan assistance, it's important to know where you are in the process, and if any further information is needed to complete your application. To save time, be sure to have your loan number ready.

To get started, simply choose your loan assistance solution from the list below.

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Refinance

When you check the status of your refinance application online, you will also have access to your “to do” list, messages from us regarding your mortgage application and other important information, such as your estimated payments and closing costs.

To check your application status, you can use your online banking Online ID and Passcode to sign in. If you are currently not signed up for online banking, it only takes a few minutes to enroll Opens a new window.

Check My Status Opens a new window

For Refinance,
call 1.800.720.3758

  • Mon-Fri 8 a.m.-11 p.m. ET

Help is available in English, Spanish and many other languages.

Home Affordable Refinance

When you check the status of your refinance application online, you will also have access to your “to do” list, messages from us regarding your mortgage application and other important information, such as your estimated payments and closing costs.

To check your application status, you can use your online banking Online ID and Passcode to sign in. If you are currently not signed up for online banking, it only takes a few minutes to enroll Opens a new window.

Check My Status Opens a new window

For Home Affordable Refinance,
call 1.800.669.6607

  • Mon-Fri 7 a.m.-7 p.m.,
    local time

Help is available in English, Spanish and many other languages.

FHA Modification

Call us today at:
1.800.669.6650
Mon-Fri 8 a.m.-8 p.m. ET

Or, check the status of your modification application online
If you started the loan modification process after April 1, 2012, see if your application has been received, where you are in the document submission process and if you need to send us any additional documents.

Go

For FHA Modification,
call 1.800.669.6650

  • Mon-Fri 8 a.m.-8 p.m. ET

Help is available in English, Spanish and many other languages.

Forbearance

Call us today at:
1.800.669.0102
Mon-Thu 8 a.m.-midnight ET
Fri 8 a.m.-8 p.m. ET
Sat 8 a.m.-3 p.m. ET

For Forbearance,
call 1.800.669.0102

  • Mon-Thu 8 a.m.-midnight ET
  • Fri 8 a.m.-8 p.m. ET
  • Sat 8 a.m.-3 p.m. ET

Help is available in English, Spanish and many other languages.

Bank of America Home Loan Modification

Call us today at:
1.800.846.2222
Mon-Thu 8 a.m.-midnight ET
Fri 8 a.m.-8 p.m. ET
Sat 8 a.m.-3 p.m. ET

Or, check the status of your modification application online
If you started the loan modification process after April 1, 2012, see if your application has been received, where you are in the document submission process and if you need to send us any additional documents.

Go

For Bank of America Home Loan Modification,
call 1.800.846.2222

  • Mon-Thu 8 a.m.-midnight ET
  • Fri 8 a.m.-8 p.m. ET
  • Sat 8 a.m.-3 p.m. ET

Help is available in English, Spanish and many other languages.

Home Equity Assistance

Call us today at:
1.800.669.6650
Mon-Fri 8 a.m.-5 p.m., local time

For Home Equity Assistance,
call 1.800.669.6650

  • Mon-Fri 8 a.m.-5 p.m.,
    local time

Help is available in English, Spanish and many other languages.

FHA Short Sale Program

Call us today at:
1.800.669.6650
Mon-Fri 8 a.m.-5 p.m., local time

For FHA Short Sale,
call 1.800.669.6650

  • Mon-Fri 8 a.m.-5 p.m.,
    local time

Help is available in English, Spanish and many other languages.

Traditional Short Sale Process

Call us today at:
1.800.669.6650
Mon-Fri 8 a.m.-5 p.m., local time

For Traditional Short Sale Process,
call 1.800.669.6650

  • Mon-Fri 8 a.m.-5 p.m.,
    local time

Help is available in English, Spanish and many other languages.

Deed In Lieu

Call us today at:
1.800.669.6650
Mon-Fri 8 a.m.-5 p.m., local time

For Deed in Lieu of Foreclosure,
call 1.800.669.6650

  • Mon-Fri 8 a.m.-5 p.m.,
    local time

Help is available in English, Spanish and many other languages.

Cooperative Short Sale Program

Call us today at:
1.800.669.6650
Mon-Fri 8 a.m.-5 p.m., local time

For Cooperative Short Sale,
call 1.800.669.6650

  • Mon-Fri 8 a.m.-5 p.m.,
    local time

Help is available in English, Spanish and many other languages.

 
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Here's how it works: We gather information about your online activities, such as the searches you conduct on our Sites and the pages you visit. This information may be used to deliver advertising on our Sites and offline (for example, by phone, email and direct mail) that's customized to meet specific interests you may have.

If you prefer that we do not use this information, you may opt out of online behavioral advertising. If you opt out, though, you may still receive generic advertising. In addition, financial advisors/Client Managers may continue to use information collected online to provide product and service information in accordance with account agreements.

Also, if you opt out of online behavioral advertising, you may still see ads when you sign in to your account, for example through Online Banking or MyMerrill. These ads are based on your specific account relationships with us.

To learn more about relationship-based ads, online behavioral advertising and our privacy practices, please review the Bank of America Online Privacy Notice and our Online Privacy FAQs.