When you apply for home loan assistance, it's important to know where you are in the process, and if any further information is needed to complete your application. To save time, be sure to have your loan number ready.
To get started, simply choose your loan assistance solution from the list below.
Refinance
When you check the status of your refinance application online, you will also have access to your “to do” list, messages from us regarding your mortgage application and other important information, such as your estimated payments and closing costs.
To check your application status, you can use your online banking Online ID and Passcode to sign in. If you are currently not signed up for online banking, it only takes a few minutes to enroll Opens a new window.
For Refinance,
call 1.800.720.3758
- Mon-Fri 8 a.m.-11 p.m. ET
Help is available in English, Spanish and many other languages.
Home Affordable Refinance
When you check the status of your refinance application online, you will also have access to your “to do” list, messages from us regarding your mortgage application and other important information, such as your estimated payments and closing costs.
To check your application status, you can use your online banking Online ID and Passcode to sign in. If you are currently not signed up for online banking, it only takes a few minutes to enroll Opens a new window.
For Home Affordable Refinance,
call 1.800.669.6607
- Mon-Fri 7 a.m.-7 p.m.,
local time
Help is available in English, Spanish and many other languages.
FHA Modification
Call us today at:
1.800.669.6650
Mon-Fri 8 a.m.-8 p.m. ET
Or, check the status of your modification application online
If you started the loan modification process after April 1, 2012, see if your application has been received, where you are in the document submission process and if you need to send us any additional documents.
For FHA Modification,
call 1.800.669.6650
- Mon-Fri 8 a.m.-8 p.m. ET
Help is available in English, Spanish and many other languages.
Forbearance
Call us today at:
1.800.669.0102
Mon-Thu 8 a.m.-midnight ET
Fri 8 a.m.-8 p.m. ET
For Forbearance,
call 1.800.669.0102
- Mon-Thu 8 a.m.-midnight ET
- Fri 8 a.m.-8 p.m. ET
Help is available in English, Spanish and many other languages.
Bank of America Home Loan Modification
Call us today at:
1.800.846.2222
Mon-Thu 8 a.m.-midnight ET
Fri 8 a.m.-8 p.m. ET
Or, check the status of your modification application online
If you started the loan modification process after April 1, 2012, see if your application has been received, where you are in the document submission process and if you need to send us any additional documents.
For Bank of America Home Loan Modification,
call 1.800.846.2222
- Mon-Thu 8 a.m.-midnight ET
- Fri 8 a.m.-8 p.m. ET
Help is available in English, Spanish and many other languages.
Home Equity Assistance
Call us today at:
1.800.669.6650
Mon-Fri 8 a.m.-5 p.m., local time
For Home Equity Assistance,
call 1.800.669.6650
- Mon-Fri 8 a.m.-5 p.m.,
local time
Help is available in English, Spanish and many other languages.
FHA Short Sale Program
Call us today at:
1.800.669.6650
Mon-Fri 8 a.m.-5 p.m., local time
For FHA Short Sale,
call 1.800.669.6650
- Mon-Fri 8 a.m.-5 p.m.,
local time
Help is available in English, Spanish and many other languages.
Traditional Short Sale Process
Call us today at:
1.800.669.6650
Mon-Fri 8 a.m.-5 p.m., local time
For Traditional Short Sale Process,
call 1.800.669.6650
- Mon-Fri 8 a.m.-5 p.m.,
local time
Help is available in English, Spanish and many other languages.
Deed In Lieu
Call us today at:
1.800.669.6650
Mon-Fri 8 a.m.-5 p.m., local time
For Deed in Lieu of Foreclosure,
call 1.800.669.6650
- Mon-Fri 8 a.m.-5 p.m.,
local time
Help is available in English, Spanish and many other languages.
Cooperative Short Sale Program
Call us today at:
1.800.669.6650
Mon-Fri 8 a.m.-5 p.m., local time
For Cooperative Short Sale,
call 1.800.669.6650
- Mon-Fri 8 a.m.-5 p.m.,
local time
Help is available in English, Spanish and many other languages.
